HOW TO ACCESS EBOOKS

EBOOK EMAIL CONFIRMATION

Thank you for purchasing an ebook from the Morehead State University Store. After purchasing your ebook, you will receive an automatically generated email that looks similar the following:

This email contains brief instructions for accessing your ebooks. Full instructions will follow in this PDF. A link to this PDF is provided in the email.

If you have not recieved this email within a few minutes of purchasing your ebook, please check your email spam/junk folders. If you still are unable to find your email, contact the University Store: bookstore@moreheadstate.edu

Expanded Access Instructions

1: How to Log Into Your University Store account.

It is recommended that you complete these instructions on a desktop or laptop. Mobile devices may encounter issues with Step 6.

1A: Visit http://www.store.moreheadstate.edu

2: From the main menu, mouse over the HOME () on the left side of the menu.

2A: click on MY ACCOUNT

2B: Enter your account information

Enter the email address and password for your University Store account.

NOTE: THIS MUST BE THE SAME ACCOUNT THAT YOU PURCHASED THE EBOOK(S) WITH.

eBooks are tied to the email address on the order and cannot be changed.

3: Accessing your EBOOKS

Click on ACTIVATE AND ACCESS EBOOKS

4: An image of your ebook will be shown on your digital shelf

5: Above each image will be a dropdown menu

Click on the dropdown, then click ACCESS

Publisher Information

After clicking ACCESS CONTENT, you will be redirected to the ebook publisher’s webpage.

- Instructions for accessing your digital ebook content will be listed on this page.

- eReader platforms such as VitalSource and CourseSmart require you to create an account before the activation/download process may be completed.

YOU HAVE TWO (2) WEEKS FROM DATE OF PURCHASE FOR EBOOK REFUNDS.

Note: ebook refunds may not be completed within 24hrs of purchase.

ONCE A TITLE HAS BEEN DOWNLOADED,
IT IS NO LONGER REFUNDABLE

VitalSource Help

To access your eBook on the VitalSource bookshelf for offline viewing please follow the below steps.

1) Please go to http://www.vitalsource.com/bookshelf
2) Please click on the download for your device
3) Please install the application onto your computer
4) Once you have installed this bookshelf please double click on it to open it.
5) Once it is opened you should be prompted to log in with your email address and password you used to create your account on the online VitalSource webpage.
6) Once you are logged in your eBook should automatically start downloading.

You will be prompted to sign-in with your email address and password, once you have signed in your eBooks that are associated with your account will appear on your VitalSource Bookshelf. If you do not have a VitalSource account you will need to create one. To create an account you will need to go to online.vitalsource.com

Elsevier ebook Help

If you are having trouble with Elsevier access codes, please use the following resource:
Access Code Help Page

Redshelf ebook Help

Please follow the steps below:

1. Go to moreheadstate.redshelf.com
2. Log in in the upper right-hand corner
3. Log into your account
4. Click "My Shelf"

If you are having trouble logging in reset your password here!

https://redshelf.zendesk.com/hc/en-us/articles/115003789854-Reset-My-Password