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Refurble Refurbished Laptops Warranty Terms and Conditions

Dear Bookstore customer,
Your Refurbished laptop comes with a 1 year Depot Warranty, which starts at the date of purchase.


For all warranty claims, a copy of Original Receipt of Sale (showing the date and value) is required.

A Depot Warranty means that in order for repair services to be rendered you must send your computer into a repair facility. The warranty of this laptop is issued by Refurble.


Please do not take this laptop back to the University Store for service, or with any technical questions.

To open a support ticket, visit



Warranty Terms:
If a hardware defect arises and a valid claim is received within the Warranty period, at its option, Refurble will either repair the hardware defect at no charge, using new or refurbished replacement parts, or exchange the laptop with a laptop that is functionally equivalent to the original one.


A replacement product assumes the remaining warranty. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Refurble's property.


Before you deliver your product for warranty service, it is your responsibility to keep a separate backup copy of the system software, application software and data, and disable any security passwords. You will be responsible for reinstalling all such software, data, and passwords. Refurble is not liable for any damage to or loss of any programs, data, or other information stored on this laptop. Recovery and reinstallation of system and application software and user data are not covered under this warranty.


Warranty Exclusions:
This Warranty does not include failure caused by improper installation, operation, cleaning or maintenance, accidental drops, spillage, damage, misuse, abuse, modifications to the product, any software programs, upgrade of the operating system or virus/malware.


Battery life is not warranted and will vary depending on product configuration and usage.


This laptop is NOT a gaming machine.


Please do NOT install a second antivirus program. The laptop comes with Microsoft Security Essentials preinstalled. Another antivirus program would compete for resources and adversely affect performance.


Microsoft Office is recommended only if the laptop has at least 4GB of RAM.


Thank you for your business!

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